Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience™ - at every point of service. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world.

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the Fortune 500, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.

BEA is a world leader in enterprise infrastructure software. BEA helps companies to bridge the gap between people, processes, and information. BEA® Enterprise 360° - the industry's most advanced approach for building a Liquid Enterprise™ gives customers the ability to harness the convergence of Enterprise Social Computing, Business Process Management (BPM) and Service-Oriented Architecture (SOA). BEA Enterprise 360° allows companies to gain competitive advantage by transforming existing IT resources into innovative, business-driven applications.

BMC Software is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the business. Delivering Business Service Management and Service Automation, BMC solutions span enterprise systems, applications, databases and service management. For the four fiscal quarters ended March 31, 2008, BMC revenue was approximately $1.73 billion.

Cirquent is using the CAST Application Intelligence Platform as the basis for their quality and cost oriented application management. The CAST Application Intelligence Platform analyses business software and offers fundamental technical metrics as well as quality and quantity key performance indicators to Cirquent GmbH and their customers. Cirquent consultants will interpret the analysis results and turn them into actionable measures for quality improvement and cost reduction to provide the means for effective application management. Maintenance budgets will become more transparent and financial controlling gains insight into where required effort originates and make sure that it is well justified by the functional scope of an application. A 10 to 30 % reduction potential for maintenance and operational costs is realistic.

Cognos, an IBM company, is the world leader in business intelligence and performance management solutions. It provides world-class enterprise planning and BI software and services to help companies plan, understand and manage financial and operational performance.

Damovo is a manufacturer independent global provider of IT and telecommunication solutions for corporate customers of all different branch and enterprise sizes. As an integrator and service partner for UC-solutions, the organization differentiates itself by its expertise in the convergence of data, mobility and voice. This is the basis of the Damovo Portfolio, products from leading manufacturers and a global service offering. Pronounced customer orientation and flexibility contribute to a high level of customer satisfaction. Services range from design and implementation to the management of complex communication solutions and infrastructures.

Based on Enovia MatrixOne, Cirquent offers solutions for Innovation & Product Lifecycle Management. Through strategy and process consulting, implementation and operations we provide our customers with a complete range of services. Key projects focus on the manufacturing industry in topics such as CATIVA V5 data management, project management within the product development and collaborative engineering.

Genesys, an Alcatel-Lucent company, is the only company that focuses 100 percent on software to manage customer interactions over the phone, Web and in e-mail. The Genesys software suite dynamically connects customers with the right resources – self-service or assisted-service – to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries. These companies and agencies can leverage their entire organization, from the contact center to the back office, to improve the overall customer experience. As a result, Genesys helps stop customer frustration, drive efficiency and accelerate business innovation.

HP focuses on simplifying technology experiences for all of its customers — from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $110.4 billion for the four fiscal quarters ended April 30, 2008.