Cirquent implements efficient IT systems for utilities
Although liberalisation of the electricity and gas markets in the course of deregulation (unbundling) requires providers to make considerable investments, it also offers them new, entrepreneurial opportunities – for example, through changes in the supply chain or energy trading. It is important to keep an overview – as regard your own positioning and that of your competitors. This is possible only with efficient IT systems.
Specialist expertise – IT competence – An understanding of the processes
Cirquent knows and understands the challenges facing utilities– especially as regards GPKE, GeLi Gas, Performance Management, Smart Metering and Commodity Trading. Our IT experts implement intelligent and sustainable IT structures that are planned with a sound understanding of the respective processes. Cirquent focuses on:- Customer service & unbundling – we can help you fulfil regulatory requirements and serve your customers cost efficiently and with outstanding quality.
- Quality management & unbundling – the test suite we deploy offers utilities many advantages, such as fewer project risks, more reliability and efficiency.
- Commodity trading – our commodity trading solutions are important success factors for your trading department.
- Corporate performance management – we provide you with support; such as defining key performance indicators (KPI), identifying the source data, implementing systems and analysis and reporting tools.
- Smart metering – our smart metering solution provides you with your customers' meter data reliably, at any time and even with flexible tariffs.
Cirquent is also the number one contact for utilities in many other IT areas – such as portals, customer management systems, system integration and application management.
The benefits for you at a glance
- Rapid implementation thanks to the use of a tried and tested framework and existing process templates for all business cases in customer service.
- Efficient quality management through automation of tests and the use of existing test cases for all relevant types of business process in customer service.
- Continuous current overview of the market on the basis of a single frontend with numerous convenient additional functions for all energy exchanges.
- Professional control function for top management based on a comprehensive, current overview of all key performance indicators in the company.
- Quick start-up of the control room to read and parameterise the local units of a smart metering solution through the use of a tried and tested, flexibly adaptable framework.
